What to Include
For account help, include your account email and a short description of the issue.
For image job help, include the job ID, the time you clicked Generate, and what you expected to happen.
Support
Use this page as the draft support guide for account, billing, credit, and image generation issues.
Draft page. Last updated: July 4, 2026For account help, include your account email and a short description of the issue.
For image job help, include the job ID, the time you clicked Generate, and what you expected to happen.
For subscription, refund, or top-up issues, include your account email, payment date, and the Stripe invoice or receipt reference if you have it.
Do not send card numbers, card security codes, passwords, or private credentials in a support request.
Do not upload identity documents, medical documents, legal documents, unsafe minor-related content, or images you do not own or have permission to use.
If an output looks unsafe or wrong, stop using it and report the job ID for review.
Support response times are not final yet. Before public launch, this page should list the real contact email, support hours, and expected response time.
Support contact details are not configured yet. Add the official support email before public launch.
For account, billing, image, or privacy questions, visit the Support page.